Given that Behjoo Clinic represents a new model in the health system, its do’s and don’ts must be clearly defined to align expectations and ensure the clinic’s mission is properly understood.
Behjoo Clinic has clear goals, vision, and responsibilities, focusing primarily on safeguarding and managing health. Properly defining the expectations between Behjoo and the clinic requires clarifying what the clinic can and cannot do. Some services require large teams and extensive resources, and like any center, we have limitations. Therefore, we do not commit to services we cannot provide.
Behjoo Clinic is not a hospital, and its profit does not come from illness but from maintaining individuals’ health. Its medical services are designed to act as a facilitator in the process of preserving health.
Behjoo Clinic is not an emergency center. Emergency services fall under the responsibility of public hospitals and the national emergency organization. However, we guide members on appropriate emergency actions, as timely interventions significantly increase the chances of maintaining health.
Behjoo Clinic is not a standard outpatient clinic that merely addresses a single treatment need and leaves the individual on their own.
Behjoo Clinic is not a facility that provides only one type of specialized or subspecialized service.
Behjoo Clinic is not a long-term care center for the elderly. Its members, called “Behjoo,” are healthy individuals who wish to maintain and enhance their health.
Behjoo Clinic is not a care center for critically ill, bed-dependent, or severe psychiatric patients. Members may become ill, and we manage their treatment. We also help individuals handle daily stress and psychological tension.
Behjoo Clinic is not a charity organization. Costs are incurred to safeguard members’ health, which is much less than treating illness.
Behjoo Clinic is not a patient-centered clinic. A patient is someone hospitalized. Individuals managing chronic conditions such as heart disease, hypertension, or diabetes while living a normal, effective life are not patients—they are members seeking improvement.